Skip to content

Heirloom

  • Heirloom Gallery
  • Docs
  • About
  • Blog
  • Contact
Heirloom

Setup & Onboarding

2
  • Uploading Your First Photos
  • Installation & Initial Setup

Free vs Pro

2
  • Should You Upgrade?
  • Free vs Pro: Feature Comparison

Common Workflows

3
  • Organizing Photos: Tagging, Albums, and Years
  • Managing Users and Permissions
  • Creating and Managing Shares

Troubleshooting

3
  • Share Links Not Working
  • “Permission Denied” Error
  • Images Not Displaying
View Categories
  • Home
  • Knowledge Base
  • Troubleshooting
  • “Permission Denied” Error

“Permission Denied” Error

< 1 min read

**Outline:**

– What does this error mean?

– Common causes: wrong user role, share expired, not logged in

– Check your user role

– Verify share is still active

– Clear cookies and try again

– Contact admin

**Screenshots:** 1 (error message screenshot if helpful)

Updated on May 6, 2026

Share This Article :

  • Facebook
  • X
  • LinkedIn
  • Pinterest
Share Links Not WorkingImages Not Displaying
  • Heirloom Gallery
  • Docs
  • About
  • Blog
  • Contact

© 2026 Heirloom

  • Heirloom Gallery
  • Docs
  • About
  • Blog
  • Contact