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Share Links Not Working

< 1 min read

**Outline:**

– Check if share is still active (admin can see in Shares)

– Check if share expired (time-based)

– Check if password is required (recipient entering it?)

– Try in private/incognito browser (rules out cache)

– Re-copy the link (might have truncated)

– Reactivate share if accidentally paused

**Screenshots:** 1-2 (active share view, reactivate button)

Updated on May 6, 2026

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